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Placing your order confirms your acceptance of the terms and conditions listed below

Our terms of business:

All meteorite specimens are guaranteed 100% authentic.
We offer a 14 day returns policy on items purchased from our web site, effective from the date shown on our covering invoice, for valid reasons of return only. During this period, purchased items may be returned in their original condition, with the clear plastic specimen bag seal unbroken, for exchange or refund of the item purchase price, excluding those items which have been cut and prepared to specific customer order. Due to processing charges, we ask that you use this returns policy responsibly.
Items purchased from us via auction houses and auction websites are "bought as seen" - no returns policy is offered for items purchased at auction.

As authorised credit card merchants, we accept most major credit cards from anywhere in the World.
We can (and do!) ship to virtually any worldwide destination.
For our scale of shipping options & to track your order's progress online, please click here

Shipping:
Credit card and Paypal orders are despatched by first class mail in the UK (airmail for overseas), usually on the same day that your order is received; other methods of payment must clear before goods are despatched.
Airmail packages sent to Europe & USA usually take between 3 to 7 (+/-) working days to arrive, but we can offer express delivery (overnight for UK - typically next working day for overseas) by prior arrangement. Express shipping is not possible to PO Box numbers.
For our scale of shipping options & to track your order's progress online, please click here

Insurance:
Where possible, items can be insured against loss or damage in transit but insurance requests must be advised at the time of ordering and before goods are despatched. An additional charge is applicable for all insured items.
For our scale of shipping options & to track your order's progress online, please click here

Prices and payment:
All prices are listed in US Dollars - we accept payment by personal cheque, money order, banker's draft, telegraphic/Swift transfer and PayPal, all in US Dollars and at the Dollar prices listed alongside each specimen. If paying by Visa/Mastercard (or other major credit cards), we can only charge in our own currency of British Pounds Sterling at the equivalent calculated using the currency convertor online here. It's completely hassle free and your card company will automatically convert it into your own currency by the time it appears on your statement.
We do not accept customer visits or any cash money purchases. Please do not mail cash.
Customers within the United Kingdom and European Union will be charged Value Added Tax at the standard UK rate of 17.5% - it's the law; we can't do anything about it, so please don't ask.
If mailing your payment to us, please be sure to include full details of the items you wish to order and your full mailing/delivery address. For "Express" shipping, a contact telephone number is also required.
For our scale of shipping options & track your order's progress online, please click here

Disclaimer:
The listed descriptions, dates, stories, pictures etc. alongside all of our items for sale are as true and accurate depictions as possible - we are not responsible for any errors. Hey!, we all make mistakes occassionally!

 

Mailing address for orders/payments/enquiries: (cheques/money orders are payable to: "Fernlea Meteorites")
Rob Elliott,
Fernlea,
The Wynd,
Off Dickson Lane,
Milton of Balgonie,
Fife. KY7 6PY
United Kingdom

Telephone: 01592-751563
International Telephone: +44-1592-751563
E-mail
fernlea4@aol.com


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Fernlea, The Wynd, Milton of Balgonie, Fife. KY7 6PY United Kingdom
Telephone: 01592-751563 : International Telephone: +44-1592-751563

(Add the country code for the UK at the "+" when dialling from overseas)
Telephone calls welcomed between 9am-9pm GMT
Email:
fernlea4@aol.com
Rob Elliott, t/a Fernlea